With unrivaled expertise and unwavering commitment, the BitRobotic team ensures your massage chair remains in optimal condition for years to come. Our extensive network of specialized technicians spans across the nation, offering reliable repair services for robotic massage chairs. From sunny Florida to snowy Alaska, we have successfully restored thousands of massage chairs. Don't wait any longer—restore your chair's functionality by clicking the 'get in touch' button below.
Get in touch
Our professional technicians have a wealth of experience repairing most brands of massage chairs and will be happy to get your chair back up and running in no time.
Broken massage chair? Get in touch to arrange a visit from a technician in your area. We specialize in connecting customers to trained, local technicians. These are the same contractors that we utilize to complete repairs for our warranty service partners. These are the largest retailers of chairs in America.
We can also help you fix your chair yourself! Not only does remote, video-based repair save on fuel costs and CO2 emissions, it saves you money too. This service is currently only available in the United States, but we hope to expand this option to our international customers soon.
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While the technicians repair your chair, they’ll check for underlying issues and potential points of failure to keep your chair running smoothly.
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Once you request a call from us, we’ll reply promptly. The technicians in our network are focused on customer service.
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Our hand-selected, independent technicians have a passion for robotic chairs and take pride in every repair they do. They’ll also be able to give you advice on keeping your chair in good shape for years to come.
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Every mile not travelled makes an impact. We’ll never push you to make an on site booking when a simple fix over the phone will do. We have assisted with remote repairs nationwide.
While most remote repairs can be started in hours via video call, in-home visits are sent to a technician in our network and they are asked to reach out to you within 72 hours. You can expect local, on-site repairs to be completed in less than a week. Longer-distance repairs are often added to a technician's route and may take longer.
The price for chair repair service starts around $200. The initial service fee may vary depending on the distance between you and the technician. Every technician hopes to be able to repair your chair in a single visit, but if additional visits are needed, there will be an additional service charge. Each technician is an independent contractor and will set their own pricing. Alternately, our remote support services are $55 per hour. One of our support specialists can help you determine which option is right for you.
Our on-site repair service is designed to connect customers with our nationwide network of independent technicians for the repair of their massage chairs. We utilize and trust these technicians to complete warranty repairs for manufacturer warranty support. However, we do not employ these technicians and are not responsible for their actions or omissions. We expect all of the technicians in our network to be fair and to provide quality service.
We understand that you may have questions about whether or not your massage chair is fixable. We will attempt to determine if the repair is possible before we connect you with an independent technician. It is our policy that we will not try to sell you on a service call if the problem does not seem fixable. Most technicians will not offer refunds on the service call - as is standard in the home repair industry. We hope this information is helpful. If you have any further questions, please do not hesitate to contact us.
Credit card and eCheck transactions are accepted for our chair part, remote support or commercial customers. Residential, In-person visits are paid to each contractor directly.
We’ll reply to you as soon as possible - either by phone or email, whichever you prefer. You’ll get to speak a technician, not a sales rep, so you’ll have expert advice to get your chair running smoothly.
