About BitRobotic
The team behind the chair
BitRobotic is a nationwide team of massage chair professionals. Some of us have been in the business for up to 18 years, and most of our technicians for more than four.
Our team
Massage chair specialists, not generalists
Massage chairs are their own world: roller mechanisms, airbag systems, control boards and wiring that change from brand to brand. Our technicians know them, and that's why the country's largest retailers and brands trust them with their customers.
Every technician is trained on massage chairs and gets the service manuals and guidance for the chair in front of them. No one works alone: a senior technician is a call away on every repair, and our in-house master technicians bring more than 30 years of combined experience to the hard cases. Reports and procedures follow each brand's own standards.
By the numbers
Experience you can count on
- The most time in the business on our team
- 18 years
- In the business, for most of our technicians
- 4+ years
- Repair visits completed
- 10,000+
- Technicians from Florida to Alaska
- Nationwide
How we work
Four things we don't compromise on
Diagnose first
We find the cause before we touch a part. It is faster for the customer and cheaper for the brand.
Respect the customer’s time
Every visit is planned to be the only visit. One trip is the goal on every ticket.
Back every technician
No tech works alone. Our master technicians are a call away on every job.
Close the loop
Every repair is documented, so retailers, brands and owners know exactly what was done.
From the field
Inside the chairs we fix
Real photos from recent repairs: roller mechanisms, airbag systems, control boards and wiring.
Want to work with us?
Retailers and brands: let's talk about your warranty volume. Technicians: we're growing.