What do you need?

My chair is under warrantyYour retailer or chair brand sent you to us.My chair is out of warrantyYou’d like a technician to come and repair it.I already have a repair scheduledOr you have a claim or ticket number.I’m not sureTell us what’s going on and we’ll sort it out.

Warranty repair

Warranty repairs are booked through the retailer or brand you bought from. Send this and our office will match it to your claim and let you know the next step.

Retailer or brand that sent youClaim number, if you have one

Out-of-warranty repair

We match you with a BitRobotic technician near you.
They call you within 48 hours to set up the visit.
You pay the technician directly. Our rates come by email.

Your existing repair

Our office will look up your ticket and get back to you.

Claim or ticket number What do you need help with?

Not sure? No problem.

Tell us about the chair and the problem. A person on our team will check warranty coverage and point you to the fastest fix.

About you

Name Phone

Email ZIP code where the chair is

About the chairBrand and model What is the chair doing? Link to photos or a short videoNo link handy? No problem. We'll email you, and you can reply with photos or a 10-second video of the problem. It helps us send the right tech with the right parts.

By sending this you agree that we and our technicians may contact you by phone, text or email about this request.

Let's get your chair working