Two ways to get it fixed

Is your Luraco chair under warranty?

Under warranty

Contact Luraco or the store you bought the chair from to open a warranty claim. We can't start a claim ourselves. When they send your claim to us, we'll reach out to set up your visit.

What happens next

Out of warranty

We'll match you with an independent BitRobotic technician near you who takes out-of-warranty repairs. They'll call you within 48 hours, and you pay the technician directly.

Request a repair

What we fix

Every major system in your Luraco chair

Our technicians are trained on massage chairs, not general appliances. Each one gets the service manuals for the chair in front of them, with a senior technician a call away.

  • Massage mechanism

    Roller carriage, tracks, gears and the position sensors that run the auto programs.

  • Air system

    Airbags, air pump, valves and hoses.

  • Electronics

    Main control boards, power supplies and fuses.

  • Wiring & sensors

    Harness faults, intermittent connections and limit switches.

  • Motors & actuators

    Recline, leg rest and foot extension that stall or won’t move.

  • Controllers

    Remotes, touch screens and app connections.

  • Heat & comfort

    Heating pads, foot rollers and calf kneading.

  • Audio & Bluetooth

    Speakers, Bluetooth modules and chargers.

Where we work

Massage chair repair in your home, across the country

Our technicians come to your home in 43 states, from Hawaii to Maine.

Cities we visit most

  • Los Angeles & Orange County
  • New York City & North Jersey
  • Tampa Bay
  • Dallas-Fort Worth
  • Houston
  • Miami, Fort Lauderdale & West Palm Beach
  • Seattle & Tacoma
  • Denver & Boulder
  • Philadelphia
  • Riverside & San Bernardino
  • Chicago
  • Portland & Vancouver
  • Charlotte
  • Boston
  • Phoenix
  • San Diego
  • San Francisco Bay Area
  • Austin
  • Atlanta
  • St. Louis
  • Raleigh-Durham
  • Honolulu
  • Sarasota & Bradenton
  • Salt Lake City
  • Columbus
  • Spokane & Coeur d'Alene
  • Sacramento
  • Orlando
  • Cincinnati
  • Hartford
  • Kansas City
  • Washington, DC
  • San Antonio

States we serve

  • Alabama
  • Alaska
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin

Don't see your city? Ask us anyway. Our technicians cover the towns around these cities too. Request a repair

Get your Luraco chair working again

Tell us what the chair is doing, and a short video if you have one. We'll point you to the fastest fix.